Wholesale And Retail Operations Supervision NQF Level 4
Further Education and Training Certificate
Course Purpose
The purpose of a certificate in Wholesale and Retail Operations Supervision is to enable learners to comprehend and familiarize themselves with the principles of team leadership and supervision in the Wholesale & Retail sector, and to offer career progression opportunities through different levels and areas of the Wholesale and Retail environment. Therefore, the Wholesale and Retail Operations Supervision Certificate aims to enhance capacity and upgrade skills at lower management levels in the Wholesale and Retail sector, guaranteeing the advancement of competence and improved service delivery in this industry.


Why Study Wholesale And Retail Operations Supervision NQF Level 4?
The purpose of the National Certificate in Wholesale and Retail Operations Supervision NQF Level 4 is to introduce learners to the principles of supervision and team leadership in the wholesale and retail sector. This includes activities that ensure the desired outcomes and proper implementation of policies, procedures, and actions. The certificate aims to enhance skills at the lower management level in the Wholesale and Retail sector, promoting competence, improved service delivery, and longevity for companies.
A Qualifying Learner Will Be Able To:
- Supervise promotional activities and point of sales operations.
- Communicate and articulate more effectively within the organisation.
- Demonstrate knowledge and understanding of the Occupational Health and Safety Act and the Compensation for Occupational Injury and Disease Act, and the responsibilities of management in terms of the Acts.
- Manage risk in own work/business environment.
- Apply Comprehension skills to first language oral and written texts in the business environment.
- Supervise customer service standards
- Apply knowledge of mathematics and statistics to investigate.
- Basic budgetary and financial requirements are applied.
Who Should Study Wholesale And Retail Operations Supervision NQF Level 4?
The Wholesale and Retail Operations Supervision certificate is tailored to cater to the needs of individuals who are already employed in the Wholesale and Retail field. It is also open to individuals who want to pursue a career in this area or any other field where this learning may be beneficial. Adult learners who desire to upskill or advance their careers are also encouraged to enroll in this certificate program.
Wholesale And Retail Operations Supervision Level 4 Potential Careers:
- Storekeeper
- Order Control Supervisor
- Stock Controller
- Store Supervisor
- Sales Supervisor
- Sales Executive
- Retail assistant

Download the learnership outline for more information.