Wholesale and Retail Generic Management – NQF Level 5
Further Education and Training Certificate
Course Purpose
By completing this qualification in Wholesale and Retail Generic Management Level 5, the learner will acquire the essential knowledge, insights, and competencies required to secure a Trainee Manager position in a retail or wholesale establishment. Furthermore, it will equip them with the tools and expertise necessary to advance to a managerial role and excel in managing operations within the retail or wholesale industry.


Why study Wholesale And Retail Generic Management Level 5?
Upon completion of this qualification, individuals will possess the capability to oversee first line managers within an organizational unit. This encompasses the management of team leaders, supervisors, junior managers, section heads, and foremen. The primary objective of this qualification is to equip learners with the aptitude to acquire proficiency in a diverse range of knowledge, skills, attitudes, and values.
A Qualifying Learner Will Be Able To:
- Enhance understanding and knowledge of the Information Technology industry.
- Monitor and measure performance and apply continuous or innovative improvement methods within the unit to achieve desired outcomes, including customer satisfaction. In doing so, contribute towards achieving the entity’s objectives and vision.
- Lead a team of first line managers by leveraging the talents of team members and promoting synergistic interaction between individuals and teams. This will improve individual, team, and unit effectiveness to achieve the entity’s goals.
- Foster the development of teams and team members by facilitating skill acquisition, providing career guidance, coaching, and embracing diversity within the unit.
- Initiate, develop, implement, and evaluate operational strategies, projects, and action plans. When appropriate, recommend changes to teams or the unit to enhance overall effectiveness.
Who Should Study Wholesale And Retail Generic Management Level 5?
Individuals engaged in the management level of an organization’s wholesale and retail operations, responsible for overseeing junior managers or team leaders, can benefit from this qualification. The program is tailored to individuals who wish to enhance their skills and knowledge in the field.
Wholesale And Retail Generic Management Level 5 Potential Careers:
- Director of Operations
- Wholesale Supervisor
- Warehouse Manager
- Purchasing Director
- Stock Replenisher
- Packaging Manager

Download the learnership outline for more information.