Relations Practice: Dispute Resolution – NQF Level 5
Further Education and Training Certificate
Course Purpose
The presented qualification serves as the second step in a learning journey that lays the foundation for a career in the field of Labour Relations. The qualification focuses on building competencies that align with real-life workplace practices, thereby enhancing the learner’s performance and productivity. By integrating the mastered knowledge with practical skills, learners can boost their work performance, resulting in increased productivity.


Why Study Labour Relations Practice: Dispute Resolution Level 5?
The Dispute Resolution Course in Labour Relations Practice is intended to impart comprehensive knowledge and practical skills to learners, enabling them to navigate the Labour Relations industry effectively. The qualification caters to adult learners aspiring to enter the sector or enhance their careers in various sub-fields. Moreover, the qualification is suitable for Human Resources (HR) practitioners seeking to broaden their expertise in the Labour Relations domain.
A Qualifying Learner Will Be Able To:
- Employ suitable means to communicate information effectively in diverse contexts.
- Identify and oversee labour disputes and issues requiring negotiation utilizing the organization’s standard core and non-core processes.
- Manage various parties and facilitate a just and seamless negotiation process within the legal framework of South Africa.
- Incorporate non-core specialized functions into the identified issues for negotiation, utilizing the organization’s procedures.
- Identify, comprehend, and apply relevant legislation to labour-related issues identified for negotiation.
- Implement appropriate core specialized functions to the identified issues for negotiation, utilizing the organization’s procedures.
Who Should Study Labour Relations Practice: Dispute Resolution Level 5?
This course is designed for individuals who are currently employed or unemployed and wish to pursue a career in Project Management. Additionally, experienced individuals in the Project Management field seeking a formal qualification or looking to enhance their skills are strongly encouraged to enrol in Labour Relations Practice Level 5. This course also aims to provide equal opportunities for previously disadvantaged learners or those who were unable to complete their schooling, resulting in a lack of access to Further Education and Training.
Labour Relations Practice: Dispute Resolution Level 5 Potential Careers:
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Human Resource Specialists
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Labour Law Expert
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Work at CCMA
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Work for Labour Union

Download the learnership outline for more information.