Generic Management – NQF Level 3
Further Education and Training Certificate
Course Purpose
The aim of this Generic Management NQF Level 3 is a qualification to equip employees in junior management positions, who have received education below NQF level 3, with the necessary knowledge and skills. By focusing on management principles, this qualification offers a structured approach for learners to acquire competencies that will enable them to perform effectively as junior managers.
The program includes theoretical concepts and practical applications, requiring learners to possess a broad base of knowledge and a diverse range of skills. Successful completion of this qualification will empower learners to be well-informed workers within their chosen industry.
Why Study Generic Management NQF Level 3?
This qualification is accessible to anyone who is currently or interested in becoming involved in the Contact Centre industry. It functions as the entry requirement for both Contact Centre operations and management and is registered at NQF Level 4. As a result, its applicability in both areas of specialization is guaranteed, providing individuals with flexibility in pursuing opportunities in either field.
A Qualifying Learner Will Be Able To:
Who Should Study Generic Management Level 3?
The Level 3 National Certificate in Management is designed for individuals who are currently employed, as well as aspiring learners seeking a career in management.
The core unit standards can be incorporated into other industry certifications, providing learners with a management emphasis and aligning qualifications with their job duties.
