GENERIC MANAGEMENT – NQF LEVEL 3
Further Education and Training Certificate
The aim of this qualification is to equip employees in junior management positions, who have received education below NQF level 3, with the necessary knowledge and skills. By focusing on management principles, this qualification offers a structured approach for learners to acquire competencies that will enable them to perform effectively as junior managers. The program includes theoretical concepts and practical applications, requiring learners to possess a broad base of knowledge and a diverse range of skills. Successful completion of this qualification will empower learners to be well-informed workers within their chosen industry.
Why Study Generic Management NQF Level 3?
This qualification is accessible to anyone who is currently or interested in becoming involved in the Contact Centre industry. It functions as the entry requirement for both Contact Centre operations and management and is registered at NQF Level 4. As a result, its applicability in both areas of specialization is guaranteed, providing individuals with flexibility in pursuing opportunities in either field.
A Qualifying Learner Will Be Able To:
- Undertake fundamental research tasks and assemble pertinent information.
- Analyze contemporary events and evaluate their influence on a specific business sector.
- Recognize and comprehend the impact of HIV/AIDS on the workplace.
- Apply knowledge of oneself and the team to enhance overall team performance.
- Maintain precise and current records of work-related activities.
- Efficiently manage time and work processes to ensure optimal productivity.
- Elucidate the organizational structure and its operation.
- Conduct formal meetings in a competent and effective manner.
- Successfully initiate and orient new team members.
- Inspire and motivate team members to achieve their objectives.
- Define the management functions and their responsibilities within the organization.
Who Should Study Generic Management Level 3?
The Level 3 National Certificate in Management is designed for individuals who are currently employed, as well as aspiring learners seeking a career in management. The core unit standards can be incorporated into other industry certifications, providing learners with a management emphasis and aligning qualifications with their job duties.
Generic Management Level 3 Potential Careers:
- First line manager
- Section Heads
- Junior Manager
- Team Leader