Informal Business Administration – NQF Level 3
Further Education and Training Certificate
Course Purpose
The purpose of this qualification is to equip learners to understand the underlying
principles of operational areas related to the Wholesale & Retail sector and entry
level business principles, thus enabling them to become effective employers and/or
self-employed members of society. The competencies in this qualification will assist
the entrepreneur to ensure long-term business sustainability.
The certificate will enable qualifying candidates to:
- Understanding of retail operational requirements.
- Effective handling of financial transactions.
- Handling of basic merchandising.
- Maintaining of safety and security in the business environment.
- Handling of stock.
- Customer service.
Who should study Business Administration Level 3
Informal Small Business Practice Level 4 is designed to meet the needs of learners
who are either actively involved in the process of starting up a small retail business or
those who are currently self-employed in an informal business in the SMME
environment and who want to broaden their base of competence with a view to
career path progression.
