General Travel- NQF Level 2
Further Education and Training Certificate
Course Purpose
The National Certificate in General Travel is designed for individuals entering the travel and tourism industry at a junior level. The qualification addresses industry demands by ensuring learners acquire the practical skills and professional competence required to provide effective customer service, manage travel arrangements, and navigate the operational systems of the travel sector. It also establishes a foundation for career progression into specialist, supervisory, or management roles within the travel, tourism, and hospitality industries.
Learning outcomes
On completion of this programme, learners will be able to:
A Qualified Learner Will Be Able To:
- Function effectively in a professional travel and tourism environment.
- Support clients in booking, issuing, and processing travel documentation.
- Advise and assist travelers with domestic and international requirements.
- Promote and sell travel-related products and services.
- Apply problem-solving, communication, and organizational skills within the industry.
- Contribute to customer satisfaction through efficient service delivery
Entry Requirements
- A Further Education and Training Certificate (FETC) or equivalent qualification at NQF Level 4
- Recognition of prior learning (RPL) may be applied in line with relevant ETQA guidelines.
International Comparability
This qualification compares favorably with similar travel and tourism qualifications offered internationally, ensuring learners are equipped with competencies aligned to global industry standards. It supports mobility of skills and provides articulation pathways into related hospitality and tourism qualifications both locally and abroad.
Occupational Trainer – NQF Level 5 Certification
This qualification is registered at NQF Level 5 under the Occupational Qualifications Sub-framework (OQSF). It provides a foundation for progression into higher-level qualifications in Travel, Tourism, and Hospitality, including Occupational Certificates and Diplomas.
Potential Career Opportunities
Graduates of this qualification can pursue roles such as:
Potential Career Opportunities
Graduates of this qualification can pursue roles such as:
