Performance Management Training
Skills Program

Why Study Performance Management Training?
Performance management is the process of a company ensuring that their goals as an organisation are met effectively and efficiently.
The purpose of this unit standard is to ensure that managers of small businesses and junior managers of business units in larger corporations can manage team performance. Business units in this standard are defined as small firms, cost centers, sections, or departments. Junior managers include team leaders, supervisors, first-line managers, and section heads, among others. The position is used to describe the first level of management in an organisation, where an employee governs other employees.
A Qualifying Learner Will Be Able To:
- Understanding themselves as a worker in a specific position.
- Identifying own role in an organisation.
- Understanding the dynamics within a specific group.
- Using a variety of strategies to deal with potential conflict in a team or group.
- Developing a plan of action to enhance team performance
Training Outcome:
- Demonstrate knowledge and understanding of self as a worker in a specific work position.
- Identify own strengths and weaknesses self-reflection and feedback.
- Plan a personal development to strengthen own performance to becoming a role model for a team or group.
- Identify own role in an organisation
- Interpret the organogram of an organisation and indicate the learner’s place in the organisation.
Download the skills program outline for more information.