Computer Technician – NQF Level 5
QCTO learnership
Course overview
The Occupational Certificate: Computer Technician prepares learners to provide comprehensive technical support to computer users in a variety of settings. The qualification equips learners with the skills to install, configure, maintain, and troubleshoot computer hardware, software, peripherals, and networks, as well as to apply environmentally sustainable practices in the IT field. Learners will gain hands-on experience in diagnosing and resolving technical problems, implementing effective customer service, and maintaining organisational IT systems and services. This programme is designed to meet the growing demand for skilled computer support specialists across industries.
Learning Outcomes
On completion of this course, learners will be able to:
A Qualified Learner Will Be Able To:
Entry Requirements
- An NQF Level 4 qualification or equivalent.
- Recognition of Prior Learning (RPL) may be applied for access to the qualification or assessment, subject to QCTO guidelines
International Comparability
This qualification compares favourably with international programmes
- England: City & Guilds Level 3 Advanced Diploma in ICT Systems Support, which focuses on installing, configuring, and supporting ICT systems.
- Australia: Certificate IV in Computer Systems (UEE40111), which covers assembling, maintaining, and supporting computer systems and networks.
- India: Technical Support Executive (Voice and Non-Voice) qualifications at Level 5, focusing on customer service and IT problem resolution.
While some international qualifications include product-specific or energy-sector components, the South African qualification is broad-based and emphasises sustainability, ethical practices, and adaptable ICT support skills.
Occupational Trainer – NQF Level 5 Certification
This qualification is registered as an Occupational Certificate at NQF Level 5 on the Occupational Qualifications Sub-Framework (OQSF). It provides a foundation for progression to higher-level ICT certifications, such as:
- Higher Certificate in Information Technology or Computer Technical Support (NQF Level 5).
- Advanced Certificate in Information Technology (NQF Level 6).
Potentiaol Career Opportunities
Graduates of this programme can pursue roles such as:
Learning Options
- Full-time Learning: Classroom-based instruction with practical workshops and simulated environments.
- Part-time Learning: Flexible scheduling for employed learners or those with other commitments.
- Integrated Assessment: Learners complete formative assessments throughout the course, culminating in an external integrated summative assessment conducted by a QCTO Assessment Quality Partner.
Course Details:
