This occupational qualification provides learners with diverse office administrator skills for office coordination, emphasizing information management. Successful candidates will demonstrate competency in supporting management through effective office and information administration in departments like HR, Marketing, PR, or Finance.
The qualification promotes professionalism in a computerised business environment, covering cultural diversity, multicultural communication, and principles of a professional image. It equips students for employment in small or large businesses, enhancing personal and career management skills for improved employability.
The program aims to produce well-rounded, multi-skilled office administrators ready for further specialised studies. Overall, it prepares learners to function efficiently in today’s dynamic business landscape.
Office Administrator Learning Outcomes
- Manage resources according to good governance policies and procedures to facilitate the smooth and effective operational activities within the organisation.
- Manage, coordinate and assist in the administration and clerical support of the specific departments to facilitate the smooth running thereof by using computerised systems and practices.
- Assist in selection process, induction, employee wellness and skills development of employees.
- Process given data to complete a Workplace Skills Plan.
- Assist in the administrative function of the marketing, public relations and advocacy of the organisation.
- Communicate effectively using appropriate methods to maintain effective customer relationships according to organisational standards customer service of internal and external stakeholders.
- Plan, administer and provide support services to a special project within an organisation.