Assertiveness Skills Training
Skills Program

Why Study Assertiveness Skills Training?
The course is aimed at people developing their self-esteem and assertiveness. Those who are generally confident will refresh their assertiveness skills when taking this course. Those struggling with assertiveness in the workplace will greatly put the assertiveness course to good use. Assertiveness skills are a foundation for self-awareness and better relationships with others in the workplace.
The resources that you will be introduced to can help you to transform the way you manage yourself and help to improve your relationships with others. It is very difficult to be a manager unless you have mastered assertiveness skills. Assertiveness skills are a foundation for self-awareness and better relationships with others in the workplace.
The resources that you will be introduced to can help you to transform the way you manage yourself and help to improve your relationships with others. It is difficult to be a manager unless you have mastered assertiveness skills.
A Qualifying Learner Will Be Able To:
- Recognise the link between assertiveness, confidence, and self-esteem.
- Identify the best approach to use when voicing ideas and opinions to colleagues and senior managers
- Handle difficult situations and people confidently and assertively.
- Deal with criticism, confrontation, anger, and negativity effectively and positively.
- Overcome feelings of apprehension and understand the importance of language and body language to assertiveness.
- Use assertiveness techniques for dealing with bullies and aggressive people.
- Learning to say no.
- Develop techniques for better working relationships using assertiveness.
Download the skills program outline for more information.