Credits or loans Officer – NQF Level 4
QCTO Learnership
Course overview
The Occupational Certificate: Credit or Loans Officer (SAQA Qualification ID: 101676) is a nationally registered occupational qualification on the Occupational Qualifications Sub-Framework (OQSF) at NQF Level 4, with a minimum of 124 credits. The qualification prepares learners to operate competently as Credit or Loans Officers within regulated credit environments such as banks, micro-finance institutions, and other lending organizations.
A Credit or Loans Officer is responsible for promoting credit products, assessing and evaluating credit and loan applications, and managing and maintaining credit portfolios. The qualification integrates foundational knowledge, practical skills, and structured workplace experience, ensuring that qualifying learners are able to perform their roles in compliance with organizational policies and legislative requirements governing the credit industry.
This qualification is particularly suited to individuals currently working in the credit or micro-finance sector without formal qualifications, as well as new entrants seeking a nationally recognized occupational qualification in the financial services environment.
Learning Outcomes
The qualification aims to develop learners who can competently support lending operations by promoting credit products, assessing creditworthiness, and managing credit portfolios in a professional, compliant, and customer-focused manner
A Qualified Learner Will Be Able To:
- Promote and sell credit and loan products to individuals, groups, and business entities.
- Assess and evaluate individual, group, and business credit applications to determine financial
viability and risk. - Apply appropriate credit evaluation methodologies and regulatory requirements during credit
decision-making - Manage and maintain the quality of credit and loan portfolios, including identifying and
addressing portfolios at risk. - Apply customer service and problem-solving techniques to manage client queries, complaints,
and repayment challenges - Ensure compliance with organizational policies and legislative requirements within the credit
environment
Entry Requirements
- NQF Level 3 qualification with Mathematical Literacy.
Recognition of Prior Learning (RPL): - RPL for access to the qualification and/or the external integrated summative assessment may begranted in accordance with the QCTO RPL Policy
- Accredited providers and approved workplaces may recognise relevant prior learning and work experience against the specified access requirements
International Comparability
The Occupational Certificate: Credit or Loans Officer compares favorably with similar qualifications and
occupational practices in the United States, New Zealand, and Australia
- In the United States, loan officers perform comparable functions related to credit evaluation, customer advising, and loan processing, supported by regulatory training and licensure requirements
- In New Zealand, the New Zealand Certificate in Financial Services (Level 4) provides similar
lending and credit knowledge, although it places less emphasis on structured credit portfolio
management - In Australia, the Certificate IV in Credit Management aligns with many of the core competencies of
this qualification, though it includes broader debt recovery components
Overall, the South African qualification aligns well with international practice and is strengthened by its structured workplace experience and occupational focus, ensuring applied competence within regulated credit environments
Occupational Trainer – NQF Level 4 Certification
- Qualification Title: Occupational Certificate: Credit or Loans Officer
- SAQA Qualification ID: 101676
- NQF Level: Level 4
- Sub-Framework: Occupational Qualifications Sub
- Qualification Type: Occupational Certificate
- Assessment Quality Partner (AQP): BANKSETA
Potential Career Opportunities
Qualifying learners may access employment opportunities in roles such as:
The qualification also provides articulation opportunities into further learning within the banking, financial services, and credit management fields
Learning Options
This qualification may be offered by QCTO-accredited providers through various delivery models,
including:
- Full-time classroom-based instruction
- Blended learning (theory and workplace experience)
- Workplace-based experiential learning
- Modular delivery aligned to knowledge, practical skills, and work experience components
- Recognition of Prior Learning (RPL) for access and credits.
To be awarded the qualification, learners must successfully complete all knowledge modules, practical skill modules, and work experience modules, and pass the external integrated summative assessment conducted by the relevant QCTO Assessment Quality Partner.
Course Details:
