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Sales Assistance (General)(Retail Sales Advisor) Level 3 

QCTO Learnership


Bconsult Skills Development QCTO Learnerships Skills Programs and Short Courses

Course overview

The Occupational Certificate: Sales Assistant (General) (Retail Sales Advisor) equips learners with the skills and knowledge to thrive in retail and wholesale sales environments. As a Retail Sales Advisor, you will sell goods and services such as FMCG, clothing, furniture, and specialty merchandise while providing exceptional customer service and building lasting relationships.

 

This qualification is designed to address the industry’s growing need for skilled Sales Assistants and Retail Sales Advisors, enabling businesses to enhance sales, reduce unnecessary returns, and foster customer loyalty.

Entry Requirements

To enroll in the course, participants must have:

NQF Level 1 with Mathematics and Communication.
Recognition of Prior Learning (RPL) is available for those with relevant experience or prior qualifications.

Learning Outcomes

Attend to customers and address their queries effectively.
Build and maintain strong customer relationships through exceptional service.
Sell goods and services using advanced sales techniques, including upselling and cross-selling.

Learning Assumed To Be In Place And Recognition Of Prior Learning

RPL for access to the external integrated summative assessment:

Learners with prior knowledge or experience in retail can apply for RPL to gain access to the course or the final assessment.
Accredited providers will evaluate prior learning through internal assessment criteria
Bconsult Student Graduation

Certification

Upon successful completion of the course and external summative assessments, learners will receive the Occupational Certificate: Sales Assistant (General) (Retail Sales Advisor), accredited by SAQA.

This qualification aligns with international standards, focusing on the core competencies of retail sales. While South African qualifications are narrower in scope, they specifically address local occupational codes, ensuring relevance to the local retail sector.

Rationale:

The Sales Assistant role is crucial for the success of retail and wholesale businesses as it generates income, builds customer relationships, and ensures service excellence. This qualification caters to both entry-level Sales Assistants and those looking to progress to Retail Sales Advisor roles, addressing industry skill gaps and supporting career advancement.

Benefits of Studying Data Science Practitioner 

Flexibility: Online courses allow you to learn at your own pace and on your own schedule. This is ideal for busy professionals who need to balance their work and studies.
Affordability: Online courses are typically more affordable than traditional on-campus programs. This is because online courses have lower overhead costs.
Accessibility: Online courses can be accessed from anywhere if you have an internet connection. This is ideal for students who live in remote areas or who travel frequently.
Quality: Online courses from reputable institutions offer the same high-quality education as traditional on-campus programs. In some cases, online courses may even be more effective, as they allow students to learn at their own pace and to receive individualized attention from instructors.

Course Details:

NQF Level 3
SAQA ID: 118708
Accreditation: QCTO
Credits: 185
Duration: 18 Months
Download Course Outline
QCTO Learnerships Data Science Practitioner Level 5

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