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Retail Manager General(Retail Chain Store Manager)- NQF Level 5
QCTO Learnership
Retail General Manager – NQF Level 2
Course overview
This qualification is designed to equip learners with the knowledge, skills, and competencies required to excel as Retail Chain Store Managers. Throughout this course, participants will delve into the dynamic realm of retail management, mastering the art of team leadership, store optimization, and customer satisfaction enhancement. From personnel management to inventory control, sales strategies to service excellence, this course provides the essential tools and strategies for success in the fast-paced retail environment.
Key Objectives:
Entry Requirements
To enroll in the course, participants must have:
Learning Outcomes
Upon completion of this course, learners will be able to:
Learning Assumed To Be In Place And Recognition Of Prior Learning
Recognition of Prior Learning (RPL) processes are available for both access to the External Integrated Summative Assessment and access to the qualification itself. Accredited providers and approved workplaces utilize internal assessment criteria to establish and confirm prior learning, ensuring a seamless transition for learners with relevant experience or qualifications.
Certification
Upon successful completion of the course, participants will be awarded an Occupational Certificate: Retail Manager General Level 5 from the Quality Council for Trades and Occupations (QCTO). This certification validates the skills and knowledge acquired during the program.
International Comparability
While standalone qualifications for Retail Chain Store Managers are rare globally, structured Trainee Manager programs are commonplace within retail environments. Comparable outcomes exist in retail qualifications in countries such as Scotland and the Republic of Ireland, reflecting similar competencies and skills required for success in retail management roles.
Rationale:
The Wholesale and Retail sector has identified a scarcity of skilled Retail Chain Store Managers, deemed a national scarce skill. Major retail chains often rely on their own Trainee Manager programs due to the lack of qualified individuals. However, there’s inconsistency across organizations, hindering the establishment of a national standard. The sector developed a level 6 qualification titled Retail Store Manager, catering to managers/owners of retail businesses. Despite numerous opportunities arising yearly from store openings, promotions, and industry turnover, there’s a pressing need for trained managers to handle substantial staff and assets. Unemployed individuals with grade 12 qualifications and employed supervisors transitioning to store management are typical learners targeted for this qualification.
Benefits of Studying Retail General Manager Level 5
Course Features
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