A Qualifying Learner will be able to:

  • Manage all Administration records him/herself.
  • Assist others in the organisation to manage their administration.
  • Make amendments to report format and writing style, if necessary.
  • Liaise with clients (internal and external) to verify that the format used for reports serves the purpose.
  • Identify information sources to be able to quickly access information when it is required.
  • Take appropriate action when service providers fail to deliver as agreed.
  • Institute the appropriate provisioning procedures to secure the service of providers.
  • Analyse trends and the impact of fraud in the organisation/sector.
  • Knowing what types of fraud can exist in an office environment.