Wholesale and Retail Operations
Level 3

This qualification is a further step in a learning pathway that underpins a career in the Wholesale and Retail arena, and helps the progression for a career path within an organisation. This qualification is rooted in actual practice and the learner is expected to be part of a public or private organisation and/or company operating in the area.

The Certificate will form part of a learning pathway that currently stretches from NQF Levels 2 to 5. This pathway will culminate in a qualification at NQF Level 5 with the prospect of a management position within an organisation.

  • SAQA Qualification ID: 49397
  • NQF Level: 4

This qualification is run over 12 months.

  • Apply comprehension skills to first language oral and written texts in the business environment.
  • Communicate orally and in writing (in second language) in a W&R environment.
  • Apply knowledge of mathematics and statistics to investigate, interrogate and solve life-related and financial problems.
  • Supervise stock counts and sales performance.
  • Supervise housekeeping and loss control measures.
  • Supervise customer service standards.
  • Describe and apply team leadership and team motivation.
  • Describe and apply the management functions of an organisation, including an understanding of Primary Labour Legislation.
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