Wholesale and Retail Operations
Level 3

This qualification on NQF level 5 serves as a bridge and foundation qualification for learners` who wants to develop into managerial positions at a higher level than the further education and training level. This will include learners who have qualified from school with a FET qualification on level 4 with no experience in the retail and wholesale field and learners in supervisory positions or who have management potential in the retail and wholesale industry.

This qualification prepares the learner with the knowledge, insight and skills needed to be employed as a Trainee Manager in a retail or wholesale business and to develop into a successful manager of an operation within a retail or wholesale business

  • SAQA Qualification ID: 63334
  • NQF Level: 5

This qualification is run over 12 months.

  • Identify problems in a retail/wholesale operation and creatively make responsible decisions to solve problems so as to benefit the retail/wholesale business and community as a whole.
  • Work effectively with the other personnel in a retail/wholesale business as a team leader as well as a member of a team.
  • Effectively plan, organise, lead and control him/herself as well as the personnel in a retail/wholesale operation.
  • Collect, analyse, organise and critically evaluate information on stakeholders` expectations, personnel issues, cash handling, customer needs and product specifications.
  • Integrate all the functions in a retail/wholesale operation.
  • Communicate effectively with the customers, communities, suppliers and personnel of a retail/wholesale operation, using language skills in oral and written presentations.
  • Understand and be able to demonstrate the use of management principles effectively, while maintaining a responsibility towards the environment and the community.
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